Terms and Conditions

Welcome to Palpy, a website offering a range of products and services through our e-commerce platform. By accessing, browsing, or using this website, you agree to comply with and be bound by the following terms and conditions. These terms outline the rules and regulations for using our website, the purchase of products or services, and the obligations of all parties involved. Please read these Terms and Conditions carefully before using our website.

1. Acceptance of Terms

By using this website, you agree to these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use this website. The terms “Palpy,” “us,” “we,” or “our” refer to the owner of the website, Palpy. The term “you” refers to the user or viewer of our website.

2. Changes to Terms

Palpy reserves the right to modify or replace these Terms and Conditions at any time. We will notify you of any changes by posting the new terms on this page. It is your responsibility to check this page periodically for updates. Continued use of the website after any such modifications constitutes acceptance of the revised terms.

3. Use of Website

3.1. Eligibility

You must be at least 18 years old to use our website and purchase products or services. By using the site, you represent and warrant that you are of legal age and have the authority to enter into a binding contract.

3.2. License to Use

Subject to your compliance with these Terms, Palpy grants you a limited, non-exclusive, non-transferable, revocable license to access and use the website for personal, non-commercial purposes. You may not use the website for any illegal or unauthorized purpose.

3.3. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Using the website for any unlawful purpose.
Attempting to interfere with the website’s proper functioning, including hacking or exploiting vulnerabilities.
Misrepresenting your identity or providing false information.
Copying or distributing any part of the website without our prior written consent.
Using any automated system (e.g., robots, spiders, etc.) to access the website.

4. Registration and Account Information

4.1. Account Creation

To purchase products or services on our website, you may be required to create an account. You agree to provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.

4.2. Account Termination

Palpy reserves the right to suspend or terminate your account if you violate any provision of these Terms or if your account has been inactive for an extended period.

5. Products and Services

5.1. Product Descriptions

We strive to provide accurate and up-to-date information about our products and services. However, we do not warrant that product descriptions, pricing, or any other content on the website is accurate, complete, or free from errors. In the event of any discrepancy, Palpy reserves the right to correct errors and update information as necessary.

5.2. Pricing

Prices for our products and services are subject to change without notice. Palpy reserves the right to modify prices, discontinue products, or cancel orders at any time. If an order has already been placed and a price change occurs, we will notify you before processing the order.

5.3. Availability

All products and services are subject to availability. We make every effort to maintain accurate inventory levels, but we do not guarantee that items will be in stock at all times.

6. Orders and Payments

6.1. Order Process

Once you place an order on our website, you will receive an order confirmation email. This email is not an acceptance of your order; it is merely an acknowledgment that we have received your request. Palpy reserves the right to accept or reject any order for any reason.

6.2. Payment Methods

We accept various payment methods, which may include credit cards, debit cards, PayPal, and other payment gateways. You agree to provide accurate and complete payment information when making a purchase. We are not responsible for any additional fees or charges imposed by your bank or payment processor.

6.3. Order Cancellations

Palpy reserves the right to cancel orders at any time due to errors in product availability, pricing, or other issues. In such cases, we will notify you and provide a refund for any payments made.

6.4. Refunds and Returns

Our refund and return policy is outlined in detail on our website. Please refer to that section for specific returns, exchanges, and refund terms.

7. Shipping and Delivery

7.1. Shipping Policy

We offer shipping to various locations based on the delivery options selected during checkout. Shipping costs and delivery times will be provided at the time of purchase. Palpy is not responsible for delays caused by shipping carriers or factors outside our control.

7.2. International Shipping

For international orders, the customer is responsible for any customs duties, taxes, or fees that may be imposed by the destination country. These charges are not included in the purchase price.

8. Intellectual Property

8.1. Ownership

All content on the Palpy website, including but not limited to text, images, graphics, logos, and software, is the property of Palpy or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, distribute, or modify any content without prior written consent from Palpy.

8.2. Trademarks

All trademarks, service marks, and logos used on the website are the property of Palpy or its partners. Unauthorized use of any trademarks or logos is prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, Palpy and its affiliates, officers, directors, employees, or agents will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the website, products, or services, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Palpy and its affiliates from any claims, damages, losses, liabilities, or expenses arising from your use of the website, violation of these Terms, or infringement of any intellectual property or other rights.

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the website, you consent to the collection and use of your data as described in the Privacy Policy.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Indian Jurisdiction. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

13. Severability

If any provision of these Terms is deemed unlawful, void, or unenforceable, the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Palpy concerning the use of the website and supersede all prior agreements and understandings.

By continuing to use Palpy, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions or concerns about these terms, please contact us at support@palpy.in or +91 92660 14767

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